Shipping policy

Shipping Policy — Technerds

Thank you for shopping with Technerds. This Shipping Policy explains how and when your order will be delivered, including processing times, shipping costs, and delivery expectations.

Order Processing Times

All orders are processed within 1–2 business days. Orders placed on weekends or public holidays are processed on the next business day.

Once your order has been processed, you will receive a confirmation email with tracking information (where available).

Shipping Rates

Technerds offers simple, flat‑rate shipping:

Australia (Domestic)

Standard Shipping: $7.95 AUD
Estimated Delivery: 3–5 business days

International

Standard International Shipping: $14.95 AUD
Estimated Delivery: 5–8 business days

Shipping costs are displayed at checkout before payment is completed.

Delivery Timeframes

Delivery estimates are provided by our carriers and may vary depending on:

Your location
Carrier delays
Customs processing
Peak periods
Weather or unforeseen events

Delivery times are not guaranteed, but we always aim to deliver within the stated windows.

Tracking Your Order

Tracking information will be emailed to you once your order has shipped. Some international shipments may have limited tracking depending on the carrier.

Shipping Delays

Technerds is not responsible for delays caused by:

Shipping carriers
Customs inspections
Incorrect or incomplete addresses
Events outside our control

Once your order is handed to the carrier, title and risk of loss transfer to you.

Incorrect Shipping Information

Please ensure your shipping address is correct at checkout. We cannot guarantee changes once an order is placed.

If a package is returned due to an incorrect address, you may be responsible for additional shipping fees.

Lost or Damaged Packages

If your order arrives damaged or does not arrive within a reasonable timeframe, contact us at:

admin@technerds.shop

Include your order number and any relevant details. We will assist you in filing a claim with the carrier or arranging a replacement where appropriate.

Customs, Duties & Taxes (International Orders)

International customers are responsible for any customs fees, import duties, or taxes imposed by their country. These charges are not included in our shipping fees.

Contact Us

For questions about shipping, delivery, or your order status, contact: